Our Mission:
To pursue customers 100% satisfaction with our high quality, competitive products and dedicated services. Warmest welcome to contact us <sales@ibenma.com.sg> for any enquiry or quotation for our dedicated products and services. Wholesale is highly welcomed!
How to buy Browse our website and choose your desired items and then drop email to sales@ibenma.com.sg or call us to check the stock and arrange the delivery date.Or you can visit us showroom to choose your desired products in person.
Pricing: All prices are Listed in Singapore Dollars with GST inclusive and all delivery are within Singapore. Please kindly indicate your shipping destination upon your enquiry for quotation.
Delivery: Some items may be out of stock,in this case we will inform you to cancel or modify your order as per your consideration. Free local delivery for $400/+ or promotional items, otherwise $50 applied. Free local delivery is only available from 10am to 5pm everyday or special arrangement.
We will try to follow your delivery time slot without any assurance upon traffic,weather conditions etc. If you want to deliver to outside Singapore,please contact us for arrangement!
Refunds and exchanges: All our items are checked exactly for damage before delivery, if anything is found to be damaged or faulty, please inform our staff immediately and we can arrange to exchange the item for you. iBenma is aim to deliver the highest quality and reliable products to our customer. All bed frame have up to five years warranty against manufacturing defects, but please note that the guarantee does not apply to the paint finish caused by knocks,wear,burn and tear etc or any other misuse.Please contact us within 7 days to return or exchange the faulty items;it is common that items can not be replaced/returned due to misuse.Returned items must include all original package and accessories. In order to serve you better,you are highly appreciated to send your photos or any comments to service@ibenma.com.sg, we will try to reach you in 24 hours to solve the problem.
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